Connect WhatsApp Line
Learn all the steps and requirements from Meta to connect your own WhatsApp number to Treble.ai.
1. Do you have a registered business?
To connect WhatsApp to Treble.ai, you need to have a legally registered business.
2. Do you have a website with your own domain?
It is necessary to have a website with your own domain to use WhatsApp Business API.
Please verify that you meet the following requirements:
You need to have the legal business name in the footer of your website.
How to add the legal business name in the footer of your website?
You must be able to receive emails at email addresses associated with your domain. Email associated with your domain
You should have the physical address of your business in the footer of your website. Business address in the footer of your website
You should have your business phone number in the footer of your website. Business phone number in the footer of your website
Excellent! You have completed all the website requirements
3. Do you have a Meta business portfolio?
You need to have a Meta business portfolio to use WhatsApp Business API.
Please verify that you meet the following requirements:
You need to have a Facebook fanpage created.
What is a fanpage?
You must have your business assets associated with your business portfolio. What is a business asset?
You must have all your business information in your business portfolio. How to complete my business information in my business portfolio?
Excellent! You have completed all the business portfolio requirements
4. Is your business portfolio verified?
Meta requires your business portfolio to be verified to use WhatsApp Business API. To quickly check if your business portfolio is verified, follow these steps:
- Log in to your Meta Business Manager account by accessing
- Click on Settings in the left menu
- Find the Security Center by scrolling in the Settings section and click on it. (You may need to enter your two-factor verification code)
- Verify that your business portfolio is verified. If it is, you will see a green shield in the Business Verification box.
5. Do you have a WhatsApp number?
You need to have a free phone number to use with WhatsApp Business API.
Please verify that you meet the following requirements:
You must have a free phone line. It must not be currently used on WhatsApp or WhatsApp Business, nor connected with another WhatsApp Business API provider. For more information on how to get a free phone line, you can visit WhatsApp Number
You must have your phone line ready to receive a verification code via SMS or call. Prepare the line to receive verification code
The phone line must not be associated with any other WhatsApp Business API account. Make sure the line is not associated with any other WhatsApp Business API account
Excellent! You have completed all the WhatsApp number requirements
6. Ready to connect your WhatsApp line!
You have completed all the requirements to connect your WhatsApp line to Treble.ai. Now you can proceed with the connection process.
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