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1. Do you have a registered business?

To connect WhatsApp to Treble.ai, you need to have a legally registered business.

To continue and use WhatsApp Business API, you need to have a registered business. We recommend consulting with a legal advisor to register your business.

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2. Do you have a website with your own domain?

It is necessary to have a website with your own domain to use WhatsApp Business API.

Please verify that you meet the following requirements:

Do you have your legal business name in the footer of your website?
You need to have the legal business name in the footer of your website.

How to add the legal business name in the footer of your website?

Do you have an email service associated with your domain?
You must be able to receive emails at email addresses associated with your domain.

Email associated with your domain

Do you have your business address in the footer of your website?
You should have the physical address of your business in the footer of your website.

Business address in the footer of your website

Do you have your business phone number in the footer of your website?
You should have your business phone number in the footer of your website.

Business phone number in the footer of your website

Excellent! You have completed all the website requirements

You need to have a website with your own domain. Learn the requirements your website must meet with our guide

Prepare your website

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3. Do you have a Meta business portfolio?

You need to have a Meta business portfolio to use WhatsApp Business API.

Please verify that you meet the following requirements:

Do you have a Facebook fanpage created?
You need to have a Facebook fanpage created.

What is a fanpage?

Do you have your business assets associated with your business portfolio?
You must have your business assets associated with your business portfolio.

What is a business asset?

Have you filled in all your business information for your business portfolio?
You must have all your business information in your business portfolio.

How to complete my business information in my business portfolio?

Excellent! You have completed all the business portfolio requirements
It is necessary for you to have a Meta business portfolio, have connected your business assets, and have completed all your business information to use WhatsApp Business API. Learn more about how to create a Meta business portfolio

Create a Meta business portfolio

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4. Is your business portfolio verified?

Meta requires your business portfolio to be verified to use WhatsApp Business API. To quickly check if your business portfolio is verified, follow these steps:

  1. Log in to your Meta Business Manager account by accessing

    https://business.facebook.com/

  2. Click on Settings in the left menu
  3. Find the Security Center by scrolling in the Settings section and click on it. (You may need to enter your two-factor verification code)
  4. Verify that your business portfolio is verified. If it is, you will see a green shield in the Business Verification box.
Security Center
To continue and use WhatsApp Business API, you need to have your business portfolio verified. Learn more about how to verify your business portfolio

Verify your business portfolio

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5. Do you have a WhatsApp number?

You need to have a free phone number to use with WhatsApp Business API.

Please verify that you meet the following requirements:

Do you have a free phone line? It must not be currently used on WhatsApp or WhatsApp Business, nor connected with another WhatsApp Business API provider.
You must have a free phone line. It must not be currently used on WhatsApp or WhatsApp Business, nor connected with another WhatsApp Business API provider. For more information on how to get a free phone line, you can visit

WhatsApp Number

Is your phone line ready to receive a verification code via SMS or call?
You must have your phone line ready to receive a verification code via SMS or call.

Prepare the line to receive verification code

Is the phone line not associated with any other WhatsApp Business API account?
The phone line must not be associated with any other WhatsApp Business API account.

Make sure the line is not associated with any other WhatsApp Business API account

Excellent! You have completed all the WhatsApp number requirements
You need to have a phone line that is not being used on WhatsApp or WhatsApp Business, nor connected to another WhatsApp Business API provider. Learn more about

WhatsApp Number

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6. Ready to connect your WhatsApp line!

You have completed all the requirements to connect your WhatsApp line to Treble.ai. Now you can proceed with the connection process.

Connect my WhatsApp line
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