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Why is it useful?

Push notifications allow you to stay informed in real-time about updates in your chats, even when you’re not actively using the platform. This facilitates more agile and efficient task management.
  • Receive immediate alerts for new chats or actions that require your attention.
  • Improve your response times without constantly monitoring the platform.

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Prerequisites

Before you begin, make sure that:
  • You are not using a private or incognito window
  • Notifications are enabled in both the browser and system settings
  • Do Not Disturb or Focus mode is disabled
  • You have a stable internet connection

Desktop Setup

Configure notifications for Mac and Windows devices

Mobile Setup

Configure notifications for Android and iOS devices

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Desktop Setup

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Browser Configuration

  • Google Chrome (Mac and Windows)
  • Safari (macOS only)
1

Access Site Settings

Click on the site information icon in the address bar (may appear as a lock icon or sliders)
2

Enable notifications

Make sure notifications are turned on by clicking the slider.Screenshot2025 05 26at4 35 52PM Pn
3

That's it!

That’s all you need to do in your browser if you use Chrome.

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System Configuration

  • Windows
  • macOS
1

Open System Settings

Go to Settings > System > Notifications
2

Enable System Notifications

Verify that Notifications are enabled globally
3

Configure Browser

Find your browser (e.g., Chrome) and ensure it has permission to send notifications
4

Check Focus Assist

Go to Settings > System > Focus assist and make sure it’s set to Off or Priority only, with your browser included as a priority sender

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Mobile Setup

  • Android (Chrome)
  • iOS (Safari or Chrome)
1

Open Settings

Go to Settings > Apps & notifications > Chrome
2

Enable Notifications

Tap Notifications and verify they are enabled
3

Check Do Not Disturb

Make sure Do Not Disturb mode is disabled in device settings

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Troubleshooting

If you still don’t receive notifications after following all the previous steps:
  • Try another browser or device to isolate the problem
  • Review system and browser settings again
  • Make sure your device is not in battery saver mode or focus mode
  • Contact the support team for personalized assistance
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