Webhook - Quando um usuário responde a uma pergunta
curl --request POST \
--url https://seudominio.com/webhooks/on-response \
--header 'Content-Type: application/json' \
--data '
{
"country_code": "+57",
"cellphone": "3161234567",
"session_id": "1234",
"conversation_id": "5678",
"question": {
"type": "closed",
"text": "texto-da-pergunta-da-conversa",
"answers": [
{
"text": "texto-da-resposta"
}
]
},
"sent_at": "2019-01-01 00:00:00",
"responded_at": "2019-01-01 00:00:00",
"sent_text": "texto-enviado-ao-usuário",
"actual_response": "Sim, preciso",
"classified_answer": {
"text": "texto-da-resposta"
},
"user_session_keys": [
{
"key": "name",
"value": "João",
"type": null
},
{
"key": "user_id",
"value": "12345",
"type": null
},
{
"key": "loc",
"value": "{\"latitude\": 4.5935443, \"longitude\": -72.0345404, \"address\": \"Carrera 7 #100-06\"}",
"type": "location"
}
]
}
'import requests
url = "https://seudominio.com/webhooks/on-response"
payload = {
"country_code": "+57",
"cellphone": "3161234567",
"session_id": "1234",
"conversation_id": "5678",
"question": {
"type": "closed",
"text": "texto-da-pergunta-da-conversa",
"answers": [{ "text": "texto-da-resposta" }]
},
"sent_at": "2019-01-01 00:00:00",
"responded_at": "2019-01-01 00:00:00",
"sent_text": "texto-enviado-ao-usuário",
"actual_response": "Sim, preciso",
"classified_answer": { "text": "texto-da-resposta" },
"user_session_keys": [
{
"key": "name",
"value": "João",
"type": None
},
{
"key": "user_id",
"value": "12345",
"type": None
},
{
"key": "loc",
"value": "{\"latitude\": 4.5935443, \"longitude\": -72.0345404, \"address\": \"Carrera 7 #100-06\"}",
"type": "location"
}
]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
country_code: '+57',
cellphone: '3161234567',
session_id: '1234',
conversation_id: '5678',
question: {
type: 'closed',
text: 'texto-da-pergunta-da-conversa',
answers: [{text: 'texto-da-resposta'}]
},
sent_at: '2019-01-01 00:00:00',
responded_at: '2019-01-01 00:00:00',
sent_text: 'texto-enviado-ao-usuário',
actual_response: 'Sim, preciso',
classified_answer: {text: 'texto-da-resposta'},
user_session_keys: [
{key: 'name', value: 'João', type: null},
{key: 'user_id', value: '12345', type: null},
{
key: 'loc',
value: '{"latitude": 4.5935443, "longitude": -72.0345404, "address": "Carrera 7 #100-06"}',
type: 'location'
}
]
})
};
fetch('https://seudominio.com/webhooks/on-response', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://seudominio.com/webhooks/on-response",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'country_code' => '+57',
'cellphone' => '3161234567',
'session_id' => '1234',
'conversation_id' => '5678',
'question' => [
'type' => 'closed',
'text' => 'texto-da-pergunta-da-conversa',
'answers' => [
[
'text' => 'texto-da-resposta'
]
]
],
'sent_at' => '2019-01-01 00:00:00',
'responded_at' => '2019-01-01 00:00:00',
'sent_text' => 'texto-enviado-ao-usuário',
'actual_response' => 'Sim, preciso',
'classified_answer' => [
'text' => 'texto-da-resposta'
],
'user_session_keys' => [
[
'key' => 'name',
'value' => 'João',
'type' => null
],
[
'key' => 'user_id',
'value' => '12345',
'type' => null
],
[
'key' => 'loc',
'value' => '{"latitude": 4.5935443, "longitude": -72.0345404, "address": "Carrera 7 #100-06"}',
'type' => 'location'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://seudominio.com/webhooks/on-response"
payload := strings.NewReader("{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://seudominio.com/webhooks/on-response")
.header("Content-Type", "application/json")
.body("{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://seudominio.com/webhooks/on-response")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}"
response = http.request(request)
puts response.read_body{}Editor de Conversas
Corpo da Solicitação Webhook de Resposta de Mensagem
Este endpoint deve ser implementado no SEU servidor (por exemplo: https://seudominio.com/webhooks/on-response). O Treble chamará este webhook quando um usuário responder a uma pergunta na conversa. Você deve configurar a URL deste webhook no painel de administração do Treble.
POST
/
webhooks
/
on-response
Webhook - Quando um usuário responde a uma pergunta
curl --request POST \
--url https://seudominio.com/webhooks/on-response \
--header 'Content-Type: application/json' \
--data '
{
"country_code": "+57",
"cellphone": "3161234567",
"session_id": "1234",
"conversation_id": "5678",
"question": {
"type": "closed",
"text": "texto-da-pergunta-da-conversa",
"answers": [
{
"text": "texto-da-resposta"
}
]
},
"sent_at": "2019-01-01 00:00:00",
"responded_at": "2019-01-01 00:00:00",
"sent_text": "texto-enviado-ao-usuário",
"actual_response": "Sim, preciso",
"classified_answer": {
"text": "texto-da-resposta"
},
"user_session_keys": [
{
"key": "name",
"value": "João",
"type": null
},
{
"key": "user_id",
"value": "12345",
"type": null
},
{
"key": "loc",
"value": "{\"latitude\": 4.5935443, \"longitude\": -72.0345404, \"address\": \"Carrera 7 #100-06\"}",
"type": "location"
}
]
}
'import requests
url = "https://seudominio.com/webhooks/on-response"
payload = {
"country_code": "+57",
"cellphone": "3161234567",
"session_id": "1234",
"conversation_id": "5678",
"question": {
"type": "closed",
"text": "texto-da-pergunta-da-conversa",
"answers": [{ "text": "texto-da-resposta" }]
},
"sent_at": "2019-01-01 00:00:00",
"responded_at": "2019-01-01 00:00:00",
"sent_text": "texto-enviado-ao-usuário",
"actual_response": "Sim, preciso",
"classified_answer": { "text": "texto-da-resposta" },
"user_session_keys": [
{
"key": "name",
"value": "João",
"type": None
},
{
"key": "user_id",
"value": "12345",
"type": None
},
{
"key": "loc",
"value": "{\"latitude\": 4.5935443, \"longitude\": -72.0345404, \"address\": \"Carrera 7 #100-06\"}",
"type": "location"
}
]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
country_code: '+57',
cellphone: '3161234567',
session_id: '1234',
conversation_id: '5678',
question: {
type: 'closed',
text: 'texto-da-pergunta-da-conversa',
answers: [{text: 'texto-da-resposta'}]
},
sent_at: '2019-01-01 00:00:00',
responded_at: '2019-01-01 00:00:00',
sent_text: 'texto-enviado-ao-usuário',
actual_response: 'Sim, preciso',
classified_answer: {text: 'texto-da-resposta'},
user_session_keys: [
{key: 'name', value: 'João', type: null},
{key: 'user_id', value: '12345', type: null},
{
key: 'loc',
value: '{"latitude": 4.5935443, "longitude": -72.0345404, "address": "Carrera 7 #100-06"}',
type: 'location'
}
]
})
};
fetch('https://seudominio.com/webhooks/on-response', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://seudominio.com/webhooks/on-response",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'country_code' => '+57',
'cellphone' => '3161234567',
'session_id' => '1234',
'conversation_id' => '5678',
'question' => [
'type' => 'closed',
'text' => 'texto-da-pergunta-da-conversa',
'answers' => [
[
'text' => 'texto-da-resposta'
]
]
],
'sent_at' => '2019-01-01 00:00:00',
'responded_at' => '2019-01-01 00:00:00',
'sent_text' => 'texto-enviado-ao-usuário',
'actual_response' => 'Sim, preciso',
'classified_answer' => [
'text' => 'texto-da-resposta'
],
'user_session_keys' => [
[
'key' => 'name',
'value' => 'João',
'type' => null
],
[
'key' => 'user_id',
'value' => '12345',
'type' => null
],
[
'key' => 'loc',
'value' => '{"latitude": 4.5935443, "longitude": -72.0345404, "address": "Carrera 7 #100-06"}',
'type' => 'location'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://seudominio.com/webhooks/on-response"
payload := strings.NewReader("{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://seudominio.com/webhooks/on-response")
.header("Content-Type", "application/json")
.body("{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://seudominio.com/webhooks/on-response")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"country_code\": \"+57\",\n \"cellphone\": \"3161234567\",\n \"session_id\": \"1234\",\n \"conversation_id\": \"5678\",\n \"question\": {\n \"type\": \"closed\",\n \"text\": \"texto-da-pergunta-da-conversa\",\n \"answers\": [\n {\n \"text\": \"texto-da-resposta\"\n }\n ]\n },\n \"sent_at\": \"2019-01-01 00:00:00\",\n \"responded_at\": \"2019-01-01 00:00:00\",\n \"sent_text\": \"texto-enviado-ao-usuário\",\n \"actual_response\": \"Sim, preciso\",\n \"classified_answer\": {\n \"text\": \"texto-da-resposta\"\n },\n \"user_session_keys\": [\n {\n \"key\": \"name\",\n \"value\": \"João\",\n \"type\": null\n },\n {\n \"key\": \"user_id\",\n \"value\": \"12345\",\n \"type\": null\n },\n {\n \"key\": \"loc\",\n \"value\": \"{\\\"latitude\\\": 4.5935443, \\\"longitude\\\": -72.0345404, \\\"address\\\": \\\"Carrera 7 #100-06\\\"}\",\n \"type\": \"location\"\n }\n ]\n}"
response = http.request(request)
puts response.read_body{}Corpo
application/json
Informações do evento de resposta
Evento que é disparado quando um usuário responde a uma pergunta na conversa
Código do país do usuário
Número de telefone do usuário sem o código do país
ID da sessão do usuário
ID da conversa
Show child attributes
Show child attributes
Data e hora em que a pergunta foi enviada
Data e hora em que o usuário respondeu à pergunta
Texto enviado ao usuário
Resposta literal fornecida pelo usuário
Resposta classificada baseada na resposta do usuário
Show child attributes
Show child attributes
Claves de sesión del usuario recopiladas durante la conversación o proporcionadas durante el despliegue
Show child attributes
Show child attributes
Resposta
200 - application/json
Resposta para atualizar ou adicionar informações à sessão
Objeto JSON com as novas informações que serão substituídas ou adicionadas à sessão para uso futuro. O serviço deve responder em menos de 10 segundos.
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Parar conversa do Treble e aguardar resposta do seu servidorCorpo da Solicitação Webhook do Nó de Condição
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